Bad Frog Sporting
Privacy Policy
Effective Date: March 10th, 2026
Bad Frog Sporting (“BFS”, “we”, “our”, or “us”) is committed to protecting the privacy of our customers, clients, and website visitors. This Privacy Policy outlines how we collect, use, store, and protect personal information when you interact with our business.
By using our services or website, you agree to the practices described in this policy.
1. Information We Collect
Bad Frog Sporting may collect personal information necessary to process orders, communicate with customers, and operate our business.
This may include:
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Name
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Business or organization name
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Email address
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Phone number
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Billing address
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Shipping address
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Payment details (processed through third-party providers)
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Order history and purchase information
We may also collect information submitted voluntarily through:
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Website contact forms
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Email communication
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Quote requests
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Artwork submissions
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Social media messages
2. How We Use Your Information
We use the information collected for the following purposes:
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Processing and fulfilling orders
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Communicating with customers regarding quotes, proofs, and production
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Delivering products and services
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Providing invoices and payment processing
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Responding to customer inquiries
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Improving our services and operations
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Sending order updates or service communications
Bad Frog Sporting does not sell, rent, or trade customer information to third parties.
3. Payment Information
Payment information is handled through secure third-party payment processors. Bad Frog Sporting does not store full credit card information on our systems.
These third-party processors operate under their own privacy and security policies.
4. Sharing Information
Bad Frog Sporting may share necessary information with trusted service providers in order to complete your order. This may include:
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Apparel suppliers and distributors
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Shipping carriers
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Payment processors
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Technology platforms used to operate our business
These parties only receive the information required to perform their services.
5. Website Data & Cookies
Our website may collect limited technical information such as:
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IP address
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Browser type
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Device information
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Pages visited
This data helps us improve website functionality and user experience.
Our website may use cookies or analytics tools to monitor traffic and usage patterns.
6. Data Security
Bad Frog Sporting takes reasonable steps to protect personal information from loss, misuse, unauthorized access, disclosure, or alteration.
Security practices include:
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Secure digital platforms
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Password-protected systems
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Limited internal access to sensitive data
While we take precautions to protect information, no internet transmission is completely secure.
7. Data Retention
Customer information may be retained for business and legal purposes, including:
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Order history and production records
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Accounting and tax compliance
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Customer service support
Information is retained only as long as necessary to fulfill these purposes.
8. Access to Your Information
Customers may request access to their personal information or request corrections if information is inaccurate.
Requests may be submitted using the contact information below.
9. Changes to This Policy
Bad Frog Sporting reserves the right to update this Privacy Policy when necessary. Updates will be posted on our website and will become effective upon publication.
10. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
Bad Frog Sporting
Victoria, British Columbia
đ§ info@bfsporting.com
đ 250-486-2351
One operational recommendation for BFS
Because you run a custom apparel business, you should also add a short Artwork & Intellectual Property clausesomewhere in your policies (separate from privacy), for example:
Customers confirm they have permission to reproduce all logos, trademarks, and artwork supplied to Bad Frog Sporting. Bad Frog Sporting is not responsible for copyright or trademark violations resulting from artwork provided by the customer.
This protects you when teams send professional team logos or corporate marks.
